lgoace Terms of Use

Account Opening and User Eligibility on lgoace

To create an account on lgoace, you must be at least the age of majority in your jurisdiction and reside in a location where our services are legally offered. We at lgoace do not knowingly accept registrations from individuals under the legal age, and we reserve the right to close accounts if we discover a user fails to meet this requirement. You agree that all information you provide during registration—email, phone number, date of birth, name—is accurate and complete.

Account registration on lgoace begins with an email address and password. You receive a verification code by email; enter this code to confirm your email ownership. You then set up two-factor authentication (2FA) through SMS or email to add a security layer. Once these steps complete, your account is active but limited—you cannot deposit or withdraw until you complete identity verification (KYC).

Our lgoace Deposit and Withdrawal Policy

We at lgoace accept deposits via six e-wallet providers—DANA, e-wallet, mobile banking, local payment, online payment—and through e-wallet, plus bank transfers using mobile banking, local payment, online payment, and e-wallet Virtual Accounts. You select your preferred payment method in your account settings, enter the amount, and confirm. Deposits via e-wallets typically clear within seconds to a few minutes. Bank transfers settle within one business day. We deduct no deposit fees; the exact amount you send appears in your lgoace balance.

Withdrawals follow a standard verification process. When you request a withdrawal, our system reviews your account activity, KYC status, and the withdrawal amount for any irregularities. Once approved—usually within hours to one business day—we transfer funds to your registered payment method. E-wallet withdrawals typically arrive within one hour. Bank transfers settle within one to two business days, or longer during holidays like Idul Fitri, Idul Adha, or Imlek when banking operations are reduced.

We reserve the right to decline or delay withdrawals if we suspect fraud, money laundering, or account compromise. If your withdrawal is declined, we will notify you of the reason and provide steps to resolve the issue. You cannot withdraw more than your account balance, and lgoace enforces minimum and maximum withdrawal limits per transaction.

Bonus Terms and Conditions on lgoace

Bonus offers on lgoace—whether welcome offers, reload bonuses, or seasonal promotions—come with specific terms. We communicate these terms clearly when you claim a bonus. Typically, bonuses are non-transferable, apply only to certain game categories, and must be wagered a specified number of times before you can withdraw the bonus amount as cash. Bonuses expire after a set period if unused; we will not restore expired bonuses.

If we detect unusual account activity, such as rapid deposits followed by immediate withdrawals or patterns suggesting bonus abuse, we reserve the right to forfeit the bonus and any winnings derived from it. Your account may be suspended pending investigation. We enforce these rules to maintain fair play and prevent fraudulent bonus exploitation across our lgoace platform.

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  Deposits are non-refundablePolicy 1

  Once funds are credited to your lgoace account, we do not refund deposits except where required by law or following a documented error.

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  Account security is your responsibilityPolicy 2

  You must keep your lgoace password confidential and enable two-factor authentication. If your account is compromised, report it immediately to our support team.

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  lgoace may suspend or close accountsPolicy 3

  We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, or fail to comply with KYC requirements.

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  Dispute resolution processPolicy 4

  If you dispute a transaction or game result, contact our support team with details. We investigate within five business days and respond with findings.

We at lgoace commit to transparent operations, fair gameplay, and secure account management across all our services.

Data Privacy and Account Information on lgoace

Personal data you provide to lgoace—name, email, phone number, ID documents, address—is encrypted and stored securely. We use this information solely to verify your identity, process deposits and withdrawals, and comply with applicable law. We do not share your personal data with third parties except where required by law or to payment processors necessary for transaction settlement.

Your lgoace account activity—login timestamps, deposits, withdrawals, game history, bet records—is logged and retained for audit and compliance purposes. You can request a copy of your personal data held by lgoace, and you can request deletion of your account and associated data by contacting our support team. Once your account is closed, we retain only data required by law for a specified retention period.

Jurisdiction, Restrictions, and General Terms on lgoace

These terms are governed by the law of the jurisdiction where lgoace is registered and operated. Any disputes arising from your use of lgoace or breach of these terms will be resolved through our internal dispute procedure first. If a dispute cannot be resolved, we may pursue arbitration or legal proceedings in the appropriate jurisdiction. You waive any right to class-action lawsuits or collective claims against lgoace.

We at lgoace reserve the right to modify these terms at any time. If we make material changes, we will notify you by email and update the terms page. Your continued use of lgoace after we post changes constitutes acceptance of the updated terms. If you do not agree with the changes, you should close your account before the new terms take effect.

Our lgoace platform operates 24/7, though we perform maintenance windows without prior notice. During maintenance, deposits, withdrawals, and gaming may be temporarily unavailable. We will not be liable for any loss or damage resulting from scheduled or emergency maintenance. If you have questions about these terms or how they apply to your account, contact our support team or review our FAQ for additional guidance.